Delivery Policy

When you place an order with us, we will do our best to get your items to you as soon as possible. If your item does not arrive by the estimated delivery date for any reason, we will contact you to provide you with a status update.

We have contracted with multiple shipping providers to provide several options for our customers to choose from. Customers can track their shipment through the service providers’ tracking system for a more accurate delivery time frame. Upon shipment of the order, the customer receives the tracking information, including tracking the shipment to track with the shipping service provider.

 

We ship to the following countries

GPO ships to all MENA countries except the countries mentioned below:

Iraq, Libya, Palestine, Somali Rep., Syria, Yemen.

 

Delivery within OMAN

OMAN orders are delivered on the same day, or maximum the next working day.

*There may be a delay of 1-2 days if the requested item is out of stock.

 

International shipping (outside OMAN)

We have partnered with Oman Post, DHL, and several local companies to make international shipments to our MENA customers.

 

Estimated delivery time 

GCC Countries (Standard): 7-10 Days delivery time

GCC Countries (Premium): 4-7 Days delivery time

MENA (Standard): 7-10 Days delivery time

MENA (Premium): 4-7 Days delivery time

 

Kindly note that international shipping may incur local duties, taxes, brokerage, or other local government or 3rd party fees, which are not included in the freight quote. Those fees are the sole responsibility of the customer (consignee) of the goods. Please, check your local laws about customs fees, duties, and taxes.

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